Privacy Policy

When you request to book a demo, we collect your contact information

When you submit a request to book a demo through the Website by clicking the “GET A DEMO” button, we collect your name and email address. You may also choose to provide us with your job title, phone number, your organization type, the estimated number of members in the organization. We refer to this as “Demo Request Information”.

You do not have a legal obligation to provide us with your Demo Request Information. However, we may not be able to provide you with a demo as per your request if you choose not to share this information with us.

We collect analytic information about your use of the Website

When you visit the Website, we use our own as well as third party analytic tools, such as Google Analytics, to automatically record and collect certain information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website. We refer to this data as “Website Analytics Information”.

To communicate with you in response to your demo request

We process your Demo Request Information to contact you about your request and provide you with a demo of our product.

For security and monitoring purposes

We process your Website Analytics Information for security and monitoring purposes. We process the Website Analytics Information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms of use for the Website and take other actions otherwise permitted by law.

To maintain, develop and improve the Website

We process the Website Analytics Information to maintain and improve your user experience when accessing our Website. We also use the Analytics Information for quality assurance and for development and enhancement of the Website.

Service providers

We will share your personal information with our service providers who assist us with the internal operations of the Website. These companies are authorized to use your personal information, only as necessary to provide these services to us and not for their own promotional purposes.

Competent authorities

If you abuse your rights to use the Website, or violate any applicable law, we will share information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.

Legal requirements

We will share your information if we are required to do so by a judicial, governmental or regulatory authority.

Change in corporate structure

If the operation of our business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share information, provided that those entities are bound by the provisions of this Policy and only as required to enable the structural change in the operation of the business.

What are cookies?

Cookies are text files, comprised of small amount of data, that are saved on your device (computer, smartphone, tablet, etc.) when you use the internet and visit various websites. The information that the cookies maintain is read by the website you visit, during the session of your visit to the website (these are called ‘session’ cookies), and when you return to visit it again (these are called ‘persistent’ cookies).

We use cookies necessary to operate the Website and for analytic purposes

We use cookies for the following purposes:

• Necessary. Cookies that are strictly necessary for the functioning of the Website. The Website cannot operate properly without these cookies.
• Analytics. Analytics cookies operated by us and by third parties, such as Google, that assist us in understanding how users interact with the website by collecting data that in itself does not directly identify you.

CookieBot

We use the CookieBot tool to provide you more information about the cookies we use. It also enables you to control the use of analytics cookies. You can change your mind at any time by enabling or disabling certain cookies or categories of cookies. However, you cannot disable the ‘necessary’ cookies because the Service cannot operate without them. By enabling cookies, you give your consent to collect the data they are intended for. Visit our cookie notice for more details.

Data retention

We retain personal data for the duration needed to support our ordinary business activity and operating the Website. Thereafter, we will continue to retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims.

Security measures

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure personal information, it is not guaranteed, and you cannot expect that the Website will be immune from information security risks.

Legal basis under EU law for processing your personal data

• The legal basis for processing your Demo Request Information for the purpose of responding to your demo requests, is our legitimate interest in responding to your request and providing you with a demo.
• The legal basis for processing Website Analytics Information is our legitimate interest in monitoring and securing the Website and in maintaining, developing and enhancing the Website.
• The legal basis for processing your information for the purpose of handling instances of abusive use of the Website is our legitimate interests in defending and enforcing against violations and breaches that are harmful to our business.
• The legal basis for processing your information with authorities or where we are legally required to share it, is our legitimate interests in complying with mandatory legal requirements imposed on us.
• The legal basis for processing your information in the event of a change in our corporate structure is our legitimate interests in our business continuity.

Your rights under the GDPR

If you are in the EU, you have the following rights under the GDPR:

• Right to Access your personal data that we process and receive a copy of it.
• Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
• Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
• Right to Object, based on your circumstances, to the use of your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
• Right to Restrict the processing of your personal data (except for storing it) if you contest the accuracy of your personal data, if you believe that the processing is unlawful, if we no longer need the personal data for the purposes outlined in this Privacy Policy but you require them for legal claims, or if you object to processing pending verification of our legitimate grounds.
• Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation or for the establishment, exercise or defense of legal claims.

If you wish to exercise any of your EU rights, please contact us at [email protected]. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information.

Right to submit a complaint

Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement of the GDPR.