Account Removal Overview
If you no longer wish to use BeWith, you can request the permanent deletion of your account and all associated data. This page explains what happens when you remove your account, what data is deleted, and how to submit your request.
What Happens When You Remove Your Account
When your account removal request is processed, the following actions will take place:
- Your user profile, preferences, and settings will be permanently deleted.
- All event data, calendar entries, and scheduling history associated with your account will be removed.
- Any content you have created, including posts, comments, and uploaded media, will be deleted.
- Your access to the BeWith platform and all connected services will be revoked.
- Data shared with third-party integrations connected through your account will no longer be accessible from BeWith.
Data Retention
After your account is removed, most data is deleted immediately. However, certain data may be retained for a limited period as required by law or for legitimate business purposes:
- Transaction records and billing history may be retained for up to 7 years to comply with tax and financial regulations.
- Anonymized and aggregated analytics data that cannot be linked back to you may be retained indefinitely.
- Data required to resolve ongoing disputes, enforce our terms of service, or comply with legal obligations may be retained until the matter is resolved.
How to Remove Your Account
You can remove your BeWith account in either of the following ways. Both routes permanently delete your account and the personal data tied to it.
Option 1 - Delete from inside the mobile app
The fastest route. You can delete your account yourself, directly in the app, without contacting anyone.
- 1Open the BeWith app on your iPhone or Android device and sign in to the account you want to delete.
- 2Tap your profile picture or the menu icon to open your account area.
- 3Go to Settings, then Account.
- 4Tap Delete Account.
- 5Confirm the request. Your account is scheduled for deletion and you are signed out on all devices.
Option 2 - Request removal by email
Use this if you have uninstalled the app, cannot sign in, or would rather have us handle it for you.
- 1Send an email to [email protected] with the subject line "Account Removal Request."
- 2Send it from the email address registered to your BeWith account, and include your full name so we can verify your identity.
- 3We confirm by email once your account and its data have been deleted.
Processing Time
Account removal requests are typically processed within 30 days of receiving a verified request. You will receive an email confirmation once your account and data have been successfully deleted. During the processing period, your account may be deactivated and inaccessible.
Before You Remove Your Account
Please consider the following before submitting your request:
- Account removal is permanent and cannot be undone. Once deleted, your data cannot be recovered.
- If you are an administrator of an organization on BeWith, you should transfer ownership before requesting removal to avoid disruption for other team members.
- Download any data or content you wish to keep before submitting your request. You can export your data from Settings > Account > Export Data.
- If you are experiencing an issue with the platform, our support team may be able to help resolve it without removing your account.
Contact Us
If you have questions about the account removal process or need assistance, please reach out to us: